Help page

Help Page
If you are having difficulty accessing any part of CRC Online, please contact our customer service center at 800/650-6787 or e-mail us at customerservice@hcpro.com.

Layout of the site

Once you click the "Member Log-In" button on the upper left-hand corner of all pages, you will be taken to the Member Log-In page. Enter your user name and password into the fields in the middle of our login page to be taken to the home page. This is your "home base" for navigating the entire site.

Briefings on Credentialing will allow you to access complete back issues as well as search on topics for individual articles in our BOC archives. You can also access any special reports.

Clinical Privilege White Papers takes you to a page that allows you to search our library of more than 270 White Papers. There, you can select the paper(s) you'd like to view.

Credentialing and Privileging Advisor e-newsletter is also uploaded to the website and is fully searchable on article topics.

Platinum Privilege Members can access:

Clinical Privilege Benchmarking Reports
Clinical Privilege Update e-newsletter
Core privileging forms
Policies and Procedures Library 

At the left of every page of CRC Online is a navigation bar that enables you to jump from one site component to another easily. Basic CRC subscribers can access free content and the content designated for CRC members. With an upgraded Platinum Privilege membership, you can access the full website and our Benchmarking Reports, members only ezine, and sample Policies and Forms libraries. There are some forms, reports and policies available for free download right away, to let you see some of the content before you upgrade.

If you have content questions, suggestions, or requests, please click on Contact Us on the left-hand navigation. This will provide you with access to our content editors, who are eager to hear your suggestions and requests.